News Article

Wednesday 1 July 2009

New Mutual's Banking Code of Practice

Queensland Professional Credit Union members will be among the first Australians to be protected under a new Code of Practice for credit unions and building societies that reflects how they deal with their customers and members.

The new Mutual Banking Code of Practice was developed for Australian credit unions and building societies by industry body Abacus – Australian Mutuals. The Code clearly sets out the rights of members and the responsibilities of their lenders.

The new Mutual Banking Code of Practice draws on existing lending practices in the industry, and puts into print the expectations of both lenders and members where service, advice and price are concerned.

In combination with the new Mutual’s Banking Code of Practice our Terms and Conditions Statement has been updated. To view our Terms and Conditions please click here